A Message to Our Valued Owners:
We would like to thank you for your selection of a Subaru vehicle. At Subaru, we take pride in our products and are committed to your continued
satisfaction. It is with your continued satisfaction in mind that we are announcing the following recall service program.
Subaru of America, Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 - 2016 model year Subaru Forester 2.0XT and WRX vehicles.
The engine turbocharger air intake duct may have been produced with an incorrect material that is susceptible to cracking. Should the engine turbocharger air intake duct crack, the engine may develop an abnormally rough idle, reduced power and possibly stall. Should the engine suddenly lose power or stall while driving, there is an increased risk of a crash. In addition, this condition may cause the .Check Engine. light located on the instrument panel to illuminate, indicating a malfunction has occurred. It could also have an adverse effect on vehicle exhaust emissions.
WTA-62 Safety Recall FAQs:
Q: What should I do?
A: You should immediately contact your Subaru retailer (dealer) for an appointment to have your vehicle inspected and repaired, if necessary.
Q: Are there any precautions I should take until this repair is performed?
A: There are several important precautions you should take until this recall has been performed:
· If you notice an abnormally rough engine idle or the .Check Engine. light located on the instrument panel illuminates while the engine is running, do not drive the vehicle. Contact your Subaru retailer for assistance.
· If there is a loss of power or the engine stalls while driving, carefully steer the vehicle to a safe place on the side of the road. Do not continue to operate the vehicle. Immediately contact your Subaru retailer for assistance.
Q: What will be done to the vehicle?
A: Subaru will inspect the lot number molded on the engine turbocharger air intake duct to determine if it was produced with incorrect material. If a
specific lot number is found, the duct will be replaced. If a different lot number is found, the duct was produced using the correct material and
replacement is not necessary. The inspection and, if necessary, the repair will be performed at no cost to you.
Q: What Subaru models are involved?
A: Certain 2015 - 2016 model year Subaru Forester 2.0XT and WRX vehicles.
Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer is able to allocate a time slot to best
accommodate you.
Q: How much will this recall cost?
A: This recall will be performed free of charge at any authorized Subaru retailer.
Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this recall free of charge for you.
Q: Can I have this recall performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this recall free of charge for you.
Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this recall.
Q: How long will this repair take?
A: The time to perform the actual inspection is approximately 10 minutes. If replacement of the engine air duct is required, the repair will take an
additional 20 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow
your Subaru retailer flexibility in scheduling.
Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html, by selecting Email Us then selecting Update Address from
the drop down menu.